Frequently Asked Questions

Once we have a date set for your pre-assessment we’ll come in and interview your team, the managers, supervisors and find where the needs for your company actually are. We use written assessments, interviews and the power of observations to help discover where you need help in having the most productive team imaginable.

Your team needs to be ready for change. Ready to gain new skills, and learn new things. But mostly it’s how big of a role do you want them to play? We customize everything, so even our pre-assessment can go as deep from each and every team member to only the surface of the key stakeholders, managers, or supervisors.

Yes. We will come out to a location of your choice bringing superior interactive training right to you.

Micro coaching is when we break coaching into micro sessions with live webinars that are one-on-one or in small groups usually for an hour at a time. We give assessments and homework to maximize retention with your team.

As far as pricing is concerned there are some variables that come into play like number of people in the class, hours, location, level of expertise, depth of the pre-assessment, preparation time and post follow-up.

We never want price to stop a company from getting what they need, we are happy to work with you to get the results you need at a price your company can afford.

We also offer discounts for non-profit organizations to help those giving back to the communities.

No group it too big or too small. We’ll train everyone together as a team or break it up into smaller batches. We offer micro-coaching formats so no one has to miss out on the valuable training your company needs.

We are looking forward to the future of offering this service soon, but as of right now we can customize online training sessions for your company if desired. We have the technology.

Yes! We’re willing to come and give a presentation to your executive team to show just how valuable and beneficial our training can be.

Yes. All of our training can be customized to a fully virtual environment. Perfect for remote teams or work-from-home employees. We bring fully interactive soft skills training to a virtual environment, customized to your specific needs.

We currently support Microsoft Teams, Google Meet, and Zoom. Ask us about special accommodations and we may be able to customize a solution that works for you.

Yes. Our goal is to maximize retention & create a behavior-changing experience for you & your team. We utilize Q&A, Games, Small Group Discussion, and other interactive elements.

The Wholestic approach looks at you as a person rather than just a business. It concentrates more on the solution rather than the problem.

We cannot compartmentalize our life. We must understand the inter-dependency of our multifaceted life especially when you are in a Leadership role. With our Wholestic Approach we dive deep into your life and help to bring everything into harmony.

Emotional intelligence is the ability to manage one’s feelings and express them in an appropriate and diplomatic way, it encourages people to work together towards a common goal, thereby increasing individual performance and organizational productivity.

With Encore’s emotional intelligence course you can explore how to grow your influence by understanding and choosing the critical factors that will make you more effective, avoiding non-critical distractions, as well as learn how to incorporate it into situations you face in the workplace and build a more positive work environment.

Experiential learning is when you learn by experience. Here at Encore we combine hands-on, interactive elements; including group discussions, engaging group activities, visual aids, live speaking, and role-playing exercises. This active approach to training has been proven to increase understanding & retention for maximum results.

We offer several different formats that you and your team can gain from. We’ll do on-site training, one-on-one coaching, group sessions, webinars, phone conversations, newsletters and social media interactions.

We’ll reach out to you and your company in the way that works for you!

Trushar Mody (known as Mody), is an accomplished business entrepreneur and mentor with over 35 years of experience in the printing, manufacturing, real estate, finance, retail, nonprofit and service industries.

Jim Dawson, is a recognized national expert in the area of human functioning in the workplace. He is a speaker, corporate trainer/facilitator, columnist, and author. As a presenter/speaker, he has addressed and impacted the lives of thousands of people and achieved impressive results for his clients.

The importance of corporate training is to ensure your team and managers are all n the same page when it comes to company goals and objectives. A clock can’t tell time if the cogs don’t match up well, just like your company can suffer if your staff doesn’t get the training they need. Continued training in a person’s career has become a huge part of corporate culture to ensure each company or organization it able to give their peek performance.

We strive to bring out the best but not everybody will learn everything. Our training will bring some positive changes to your company including better communication between staff and customers, problem solving & decision-making skills, building personal confidence for leadership roles, crucial prioritization and time management skills, teamwork strategies for peak performance, and proper work place culture practices.

Yes. We are able to do video calls, phone calls, and webinars for all your remote training needs. We will work with your team in the best way to bring you the training they need, in the easiest way for you.

Yes. We are able to do video calls, phone calls, and webinars for all your remote training needs. We will work with your team in the best way to bring you the training they need, in the easiest way for you.

Yes. In our Diversity training your staff will learn to manage values, Eliminate biases, judgements and preconceived notions about people. They will also learn to understand how much we have in common & learn to remove barriers to communication and develop techniques to build bridges to stronger relationships.

In our Corporate culture training we help shape beliefs and behaviors that determines your company’s employees and management interact and handle outside business transactions with exceptional service. Often, corporate culture is implied, not expressly defined, and develops organically over time from the cumulative traits of the people the company hires. We set in and help redefine it into what your company has envisioned.

Yes. We are able to do video calls, phone calls, and webinars for all your remote training needs. We will work with your team in the best way to bring you the training they need, in the easiest way for you.

Yes. First time manager training is one of our most popular request. We take your newly promoted management team and help shape them into not just managers but leaders who are confident and capable of guiding your staff into superior productivity and service.

Yes. We all get angry, it’s human nature. Learning how to mange it well can make a difference between a successful and well-developed work place to a dud where turn over is high and unmanageable. Our anger management program can help you not only understand that anger but how to handle it in the best most professional ways.

Yes. Weather you do B2B or B2C, Customer service is a major focus for most businesses.

In Encore’s powerful training workshop, your team will learn what it takes to make an immediate, measurable improvement in customer service.

Yes. Our program, Executive Focus™ is an executive coaching program designed to improve professional growth and yield measurable results in areas such as communication, team building, leadership, emotional intelligence, motivating, recruiting, professional development, coaching, hiring, life-balance, vision casting and strategic formulation.

All of our follow up services are optional and included in the training cost.

We offer executive meetings for review of feedback, post training off-line support, training for selective influences to keep up the momentum after the training, live or pre-recorded webinars, and onsite supervisor and department leader training sessions. Each of these are designed to help the training stick and ensure a change in your organization.

Why not? With great training comes great results, like an increase in organizational effectiveness, productivity, improvements in teamwork, morale, communication, and a positive work environment plus many others depending on there the needs are for each company.